Privacy Policy

Overview

This Privacy Policy explains how personal information is collected, used, disclosed, and protected when you visit tianaliss.work, subscribe to The Conversion Collective newsletter, or engage with related services.

Your privacy matters. This policy is designed to comply with the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and CAN-SPAM regulations.

Information Collected

Information You Provide

When you interact with this website, you may voluntarily provide the following information:

Data Type	When Collected	Purpose
First name	Newsletter signup, contact form	Personalize communications
Email address	Newsletter signup, contact form, resource downloads	Send requested content, respond to inquiries
Company name	Contact form (optional)	Understand your business context
Budget range	Contact form (optional)	Qualify inquiries, provide relevant information
Message content	Contact form	Respond to your inquiry

Information Collected Automatically

When you visit this website, certain information is automatically collected through cookies and similar technologies:

• Device information: Browser type, operating system, device type
• Usage data: Pages visited, time spent on site, referring URL
• Location data: General geographic location (country/region level)
• IP address: Used for analytics and security purposes

How Your Information Is Used

Personal information is used for the following purposes:

• Provide services: Respond to inquiries, deliver requested content
• Send communications: Newsletter and marketing emails (only with your consent)
• Improve the website: Analyze usage patterns, optimize user experience
• Maintain security: Detect and prevent fraud or abuse
• Comply with legal obligations: Meet regulatory requirements

Service Providers

Trusted third-party services are used to operate this business. These providers have access to your information only to perform specific tasks:

Service	Purpose	Privacy Policy
Mailchimp	Email marketing and newsletter delivery	View Policy
HubSpot	Customer relationship management (CRM)	View Policy
Google Analytics	Website analytics and performance tracking	View Policy

Cookies and Tracking

This website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic.

Types of Cookies Used

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help understand how visitors interact with the site (Google Analytics)
• Marketing cookies: Used to track effectiveness of marketing efforts

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect website functionality.

To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.

Email Marketing (CAN-SPAM Compliance)

When you subscribe to The Conversion Collective newsletter, you're opting in to receive marketing emails. This site complies with the CAN-SPAM Act:

• Emails are only sent to people who have explicitly opted in
• Every email includes a physical mailing address
• Every email includes a clear, working unsubscribe link
• Unsubscribe requests are honored within 10 business days
• Deceptive subject lines and false header information are never used

Your Rights Under GDPR (EU Visitors)

If you're located in the European Economic Area (EEA), you have certain rights regarding your personal data:

• Right to access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of how your data is used
• Right to data portability: Receive your data in a portable format
• Right to object: Object to processing of your personal data
• Right to withdraw consent: Withdraw consent at any time

The legal basis for processing your data includes: consent (newsletter signup), legitimate interest (website analytics), and contract performance (responding to inquiries).

Your Rights Under CCPA (California Residents)

If you're a California resident, you have specific rights under the California Consumer Privacy Act:

• Right to know: Request disclosure of what personal information is collected, used, and shared
• Right to delete: Request deletion of your personal information
• Right to opt-out: Opt out of the sale of personal information (your data is never sold)
• Right to non-discrimination: You won't be discriminated against for exercising your privacy rights

To exercise any of these rights, use the contact information below. Responses are provided within 45 days as required by law.

Data Retention

Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy:

• Newsletter subscribers: Until you unsubscribe or request deletion
• Contact form submissions: Up to 3 years, or until you request deletion
• Analytics data: 26 months (Google Analytics default)

Data Security

Appropriate technical and organizational measures are implemented to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and absolute security cannot be guaranteed.

Children's Privacy

This website and services are not directed at children under 16. Personal information is not knowingly collected from children. If you believe data has been collected from a child, please make contact immediately and it will be deleted.

Changes to This Policy

This Privacy Policy may be updated from time to time. When significant changes are made, the "Last updated" date at the top of this page will be revised. Reviewing this policy periodically is encouraged.